Updated-TELEPHONE OUTAGE AFFECTING 911 SERVICE

 Douglas Co. Sheriff's Office

UPDATE #3 12/16/2020 - 8:55 PM

DOUGLAS COUNTY, Ore. - The Douglas County Sheriff's Office has been notified by Lumen Technologies that the landline telephone service has been restored in southern Douglas County. Residents should now be able to reach 9-1-1 services from their Lumen landline telephone.

UPDATE 12/16/2020 - 3:10 PM

DOUGLAS COUNTY, Ore. - The Douglas County Sheriff's Office has learned the outage is also affecting the communities of Canyonville, Azalea and Glendale. Other outlying areas in southern Douglas County are possibly impacted as well. 

Several fire departments in the communities are staffed with personnel. If you cannot dial 9-1-1 from the nearest working telephone, you may go to a local fire station in the affected area for assistance. 

The Sheriff's Office has learned the outage is due to lines which have been cut. At this time estimated time of repair is approximately 5:00 pm.

DOUGLAS COUNTY, Ore. - The Douglas County Sheriff's Office has been notified by Lumen Technologies of a service disruption which may impact residents in the Riddle and Myrtle Creek areas. The service disruption may affect the ability for residents in the area to reach 9-1-1 on a Lumen Technologies landline. 

Residents may be able to get through to emergency services on a cellular telephone, if they have service. 

At this time, there is no estimated time of repair. Additional details will be released as they become available.